We are thrilled to provide a 100% Network Uptime guarantee to our customers. Our network will be available 24/7 between any two endpoints within our network.
Within our network, we guarantee that no portion will introduce any packet loss between two endpoints.
We also guarantee that you won’t experience power outages at any time. This is due to multiple tiers of power redundancy which helps to keep your website working at optimum levels!
If any parts of your RapidDedi server fails, we will quickly replace them. You will get priority for customer service, which is available 24/7 and 365 days a year. We will get straight to work to make sure that you experience no more than 2 hours of downtime.