RapidDedi Closure

RapidDedi will be discontinuing its operations effective April 1st, 2024. If you have not received any communication from our support team, we kindly request you to reach out to us. Our support team will be glad to assist you in transferring your services directly to the vendors who were collaborating with RapidDedi to serve you. We sincerely apologize for any inconvenience caused and assure you that our utmost priority is to ensure a smooth transition for your business. We wish you continued success with your new service provider and believe that this transition will mark the beginning of a new chapter of growth for your business.
Team RapidDedi

Service-level agreement

100% Uptime

We are thrilled to provide a 100% Network Uptime guarantee to our customers. Our network will be available 24/7 between any two endpoints within our network.

0% Packet Loss Guarantee

Within our network, we guarantee that no portion will introduce any packet loss between two endpoints.

100% Power and HVAC Availability

We also guarantee that you won’t experience power outages at any time. This is due to multiple tiers of power redundancy which helps to keep your website working at optimum levels!

Hardware Replacement Guarantee

If any parts of your RapidDedi server fails, we will quickly replace them. You will get priority for customer service, which is available 24/7 and 365 days a year. We will get straight to work to make sure that you experience no more than 2 hours of downtime.